Succession Planning: It’s Not Just Needed at the Top!

succession planning

Some managers think of succession planning like they do writing their wills or purchasing their cemetery plots. They know they should be thinking about it at some point. But they would really rather not do it now. It is just too depressing.  And it is easy to rationalize putting it off amid dealing with daily crises and firefighting.  Additionally, in these days of everybody-for-themselves career planning, some managers actually worry that they might plan themselves out of their jobs if they do too well in identifying and grooming their successors.  Still other managers’ reason that they shouldn’t worry about succession issues, since that is something only the CEO and other senior-level leaders should be concerned about.

But succession planning is no longer a topic that should be put off until a rainy day. It needs to be done now. It needs to be done for all levels in the organization, from CEO down to shop floor worker.  And it needs to be done in small and medium-sized businesses just as much as it needs to be done in big business.

Why has succession planning emerged as such a hot topic? There are at least five major reasons.

  • First, the 1996 crash in Bosnia of the plane carrying U.S. Secretary Ron Brown and over 30 senior executives from major U.S. corporations made succession planning a front-burner topic. That plane crash was a wake up call to corporate boards, CEOs, and Vice Presidents of Human Resources around the globe.  It galvanized attention and led many corporations, government agencies, and even nonprofit enterprises to resuscitate otherwise dormant succession planning programs.
  • Second, it is common knowledge in small business that inadequate succession plans are a common cause of small business failure when founding entrepreneurs retire or pass away. In fact, an entire industry has sprung up to offer financial, legal or management advice to small business owners about how to hand down their legacies to their heirs who may have ample cause for concern about inheritance taxes that can eat up their life work. Even worse, some entrepreneurs cannot find replacements to manage the business when family members are not interested.  They may be forced to sell—or go out of business.
  • Third, the downsizing craze of the late 1980s and 1990s has taken its toll. Middle managers, more than any other group, saw their ranks dramatically thinned during a continuing parade of cost-saving measures that were variously called by such euphemistic terms as reductions in force, downsizings, layoffs, smartsizings, early outs, early retirements, and buyout programs. While those programs looked good to investors on quarterly balance sheets, raised stock prices, and often enhanced earnings for the short-term, they also reduced the ranks of middle managers being prepared for promotion to the senior executive level.  While that would have worked effectively for a few organizations, widespread downsizing depleted the middle management ranks almost everywhere–making traditional modes of recruitment such as headhunting less effective than ever before.  Was it no longer always possible to rely on luring talent away from others when needed desperately–and usually on short notice? And, as immigration rules were tightened in the U.S., the old trick of finding talent from abroad became a proverbial rabbit that was tougher to pull out of the proverbial hat.
  • Fourth, demographic trends point toward leaner times for recruiters and increased importance of making investments to grow talent from within. Between 1996 and 2006, those aged 55 to 64 in the U. S. will increase by 54%, while traditional entry-level employees aged 25 to 34 will experience a net decrease of 8.8% below traditional levels before that.  This demographic trend has prompted doomsayers to predict that over 20% of all senior executives in large corporations will be at risk of retirement in just a few years.
  • Fifth and finally, record employment levels make worker retention a key cause for concern. With national unemployment rates below 4% at this writing, employers who don’t invest in the development of their employees as a retention tool will find themselves in deep trouble fast.  In some locales (where unemployment rates have dipped below 2%), it is not uncommon to place a job vacancy advertisement in the newspaper and get no responses for a year.  In this market, employers who can give their employees development for the future will find, based on research, that investments in training or succession planning efforts are actually retention strategies that can preserve existing talent.  What is more, employers are becoming more willing to tell people when they are successors for key positions–something that only one-fourth of U.S. employers did just a few years ago–because the hope of future advancement can keep workers from jumping from employer to employer for wage increases ranging from small to very large.

Taken together, these trends point toward the growing importance of succession planning as a daily activity to be undertaken at all levels. It is not just a cause for concern for the CEO. It is, and should be, the concern of any manager who wants to retain, attract, and develop a first-rate staff now and in the future. This trend will not just go away. To learn more about succession planning, register for our course on January 12-13, 2016 at the AIDT Center in Birmingham. More information on our website.

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Article by Robert K. Prescott, Ph.D. SPHR and William J. Rothwell, Ph.D. SPHR. Robert Prescott and William Rothwell are the instructors for the succession planning course offered by Bama At Work.

imgresizer         rprescott

Training, the key to your organization’s success.

Training, the key to you organization 's success

Organizations building excellence in the workplace succeed when they understand and address their key areas of concern. Here are some things we’ve learned from organizations. They see three broad areas as the linchpins to their success:

  1.  Succession. An effective leadership pipeline to build a deep bench and mitigate the impact of losing the baby boomers.
  2. Execution. Management systems (operations management, supply chain management, project management, risk management, etc.) so they can turn plans into action.
  3. Culture. The values and practices that bring their brand to life.

Rather than treating learning as a silo, organizations have succeeded by developing an approach to integrate the learning function into operational and strategic planning. I hope you find this approach useful in your own workplace:

  •  Determine where the organization wants to go and the team competencies needed to get there.
  • Understand where the organization is today and the team competencies currently demonstrated.
  • Define the difference between the current and desired states and recommend an approach to build the needed team competencies.
  • Identify ways to measure progress.

The above approach sounds pretty generic, but the idea of team competencies is what repositions the learning function as a strategic approach. Competencies are demonstrable, so organizations can align those team competencies to business objectives and measure progress toward the objectives. We’re also finding that organizations like the idea of coaching as a way to institutionalize the new competencies. In addition to sending employees to a coaching academy, equipping employees to coach each other has been appealing to organizations. Coaching has been a way to help employees learn how to hold each other accountable.

Between team competencies and coaching, we’re seeing interest in ways to make employees more T-shaped, building deep skills to succeed in their jobs and also to thrive in their organizations.

Bama At Work brings the expertise of our University to your workplace and organization. More than a sample of courses dispensed in a classroom, the Corporate Training of Bama At Work is a training consultant working for you. Customize your training to bring the best skills and knowledge to your employees and colleagues. Because an educated workforce is a more efficient one, Bama At Work will help you and your organization achieve the capstone of Workplace Excellence.

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Article by Leroy Hurt, Associate Dean, Professional Development and Community Engagement, The University of Alabama

Leroy Hurt, Associate Dean, Bama At Work

Leroy Hurt, Associate Dean, Bama At Work

Why Coaching is Important to the Business World.

 Workplace Coaching Academy

Since the 90s coaching has been gaining in popularity. Originally, executives hired their own coach to become even more successful. However, in recent years, coaching has become more widely known in all levels of management. Coaches are hired to assist with training employees to become more effective leaders, enhance their management skills, communication skills, and to improve conflict resolution abilities.

The coaching relationship is a collaborative relationship based upon mutual trust and respect. It focuses on what clients want in their career future and it is a very results-oriented process. The client is seen as whole, competent, and resourceful, not someone who has to be fixed or healed. The purpose of coaching is to empower clients to find their own answers, to deepen their self-awareness and their learning. This is accomplished through the process of what is called appreciative inquiry, or the coach asking thoughtful, open-ended questions. Through the power of the coaching relationship, clients create a vision of what they want; they explore options or increase their possibilities to resolve a particular situation. They then implement a plan to achieve their goals. One of the best benefits of coaching is that it provides an accountability partner. The client is responsible for setting the agenda for the coaching sessions, doing the work and taking the actions necessary to achieve wanted goals.

During this whole process, the coach provides support for the client and “holds on to” the client’s agenda. In some instances, the coach believes in the clients more than the clients believe in themselves. Another great benefit of coaching is that the coach listens deeply to the client. In this way, the client is empowered by the coach to have more confidence, value themselves more, and gain a new perspective on a situation. What I tell my clients is the old adage, “Two heads are better than one.” The power of the collaborative relationship assists clients in reaching their ultimate future goals, one step at a time

The International Coach Federation (ICF) has provided some recent statistics on the benefits of coaching. The ICF found that coaching brings a number of benefits. “Professional coaching maximizes potential, and therefore unlocks latent sources of productivity.” Persons surveyed stated that 70% experienced improved work performance, 61% improved business management, 57% improved time management, and 51% improved team effectiveness.

Individuals using a coach enjoy an 80% improvement in self-confidence, 73% have improved relationships, 72% have improved communication skills, and 67% have improved life/work balance. According to the ICF, the vast majority of companies say they have at least made their investment back (86%). Furthermore, 99% of people surveyed who hired a coach are somewhat or very satisfied with their experience. A total of 96% of people would repeat the process.

Bama At Work is proud to offer the  Workplace Coaching Academy, a program designed to maximize the potential of leaders to deliver results in a constantly changing workplace. In this program participants will learn to influence at greater levels within their organization through the use of coaching. For more information about the Workplace Coaching Academy, professional development and career improvement please follow us on FacebookTwitterPinterestGoogle + , LinkedIn or visit our website .

Article by Linda Levin, Professional Certified  Coach and instructor for the Workplace Coaching Academy at The University of Alabama, Bama At Work.  Linda works with with leaders, partners and groups to accomplish their professional and personal goals. Her years of experience have taught her that the key to lasting and authentic change lies in the relationship between core personal values and inherent strengths .

Linda Levin, PCC

Why Veterans Make Great Entrepreneurs ?

 

Veterans Entrepreneurs

Bama At Work believes in the potential of veterans to start a business. Veterans prove to be great entrepreneurs.

The transition between active duty and civilian life isn’t easy. Veterans need to readapt to a civilian life, with a daily routine and a civilian working life. The subject of veterans’ employment may be among the most complex of the transition process.  A study published in March 2014 by the Bureau of Labor Statistic states that the unemployment rate for veterans who served after 9/11 is 9.0%. This figure may be down compared to the study of 2012, but it remains slightly higher than the overall unemployment rate of the U.S (7.35% for 2013).  One of the components that could explain this discrepancy is the fact that HR managers may have trouble translating military competences into civilian skills.  This challenge of employment for veterans could explain the result of the study published in 2011 by John Hope, Brian Oh and Patrick Mackin of SAG Corporation. According to their analysis, veterans are at least 45% more likely to be self-employed than those with no military background. If we look among the officers, the percentage rises to 55.6%. But why is it so tempting for a veteran to be self-employed?

One possible explanation of this phenomenon would be that some skills learned on the field are really important for an entrepreneur. For example, a military member would be more likely to develop a detailed plan and to foresee any possible scenario before taking any important decision. On the battlefield, failing to rehearse and prepare an operation can be fatal. Another skill that makes veterans the perfect candidates for entrepreneurship would be the ability to listen to their employees. In service, subordinates often provide a more practical experience of the field, and can be crucial for a successful mission. This ability turns veterans into great business leaders, who are able to listen and to understand the feedback of their employees. To this list we could add the ability to acknowledge any error or mistake and to learn from it, without trying to assign blame, for the good of the whole team.

Bama At Work strongly believes that veterans make great entrepreneurs and we are proud to offer a program to help veterans in this way. Our partner, the Ewing Marion Kauffman Foundation developed the FastTrac New Venture program to help veterans realize their entrepreneurial dreams. The classes for the first session of the program start June 10, 2014 on our campus, in Tuscaloosa, Alabama. Find more information about the program here.

 

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