Organizations building excellence in the workplace succeed when they understand and address their key areas of concern. Here are some things we’ve learned from organizations. They see three broad areas as the linchpins to their success:
- Succession. An effective leadership pipeline to build a deep bench and mitigate the impact of losing the baby boomers.
- Execution. Management systems (operations management, supply chain management, project management, risk management, etc.) so they can turn plans into action.
- Culture. The values and practices that bring their brand to life.
Rather than treating learning as a silo, organizations have succeeded by developing an approach to integrate the learning function into operational and strategic planning. I hope you find this approach useful in your own workplace:
- Determine where the organization wants to go and the team competencies needed to get there.
- Understand where the organization is today and the team competencies currently demonstrated.
- Define the difference between the current and desired states and recommend an approach to build the needed team competencies.
- Identify ways to measure progress.
The above approach sounds pretty generic, but the idea of team competencies is what repositions the learning function as a strategic approach. Competencies are demonstrable, so organizations can align those team competencies to business objectives and measure progress toward the objectives. We’re also finding that organizations like the idea of coaching as a way to institutionalize the new competencies. In addition to sending employees to a coaching academy, equipping employees to coach each other has been appealing to organizations. Coaching has been a way to help employees learn how to hold each other accountable.
Between team competencies and coaching, we’re seeing interest in ways to make employees more T-shaped, building deep skills to succeed in their jobs and also to thrive in their organizations.
Bama At Work brings the expertise of our University to your workplace and organization. More than a sample of courses dispensed in a classroom, the Corporate Training of Bama At Work is a training consultant working for you. Customize your training to bring the best skills and knowledge to your employees and colleagues. Because an educated workforce is a more efficient one, Bama At Work will help you and your organization achieve the capstone of Workplace Excellence.
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Article by Leroy Hurt, Associate Dean, Professional Development and Community Engagement, The University of Alabama